Covid-19 and massage therapy:

follow the link for what you can expect for your treatment and what you can do to help.

Client-Resource-Massage-Therapy-and-COVID-19

Are your services covered by OHIP?

No, Registered Massage Therapy and alternative healing modalities are not covered by OHIP. However, some of the treatments we offer are covered by extended healthcare plans. 

If I am covered for treatments through my extended health care, Can you bill the insurance company directly?  

In most cases we Do Not bill the insurance company directly. You must pay for the treatment, you are given a receipt with all the relevant information and you must then submit the receipt for reimbursement. Some exceptions are Blue Cross, Green Shield and those covered by Telus Health Portal. Some of which require you to have a doctors referral in order for us to direct bill.

Can other members of my family use my benefits?

Receipts can only be made in the name of the person receiving the treatment.

Do you accept WSIB claims?

Woods Therapeutic Care RMT does not accept WSIB claims. 

Can I claim massage therapy on my income tax?

You may wish to consult with revenue Canada or your accountant to determine if claims for massage therapy under medical expenses on your income tax return will be permitted.

Do you provide Motor Vehicle Accident (MVA) Rehabilitation?

Due to changes of HCAI we no longer bill directly to them, you are responsible for submitting receipts and getting reimbursement from your auto insurance.

How early should I arrive and what if I am late?

If you are coming to the clinic for the first time, you should arrive 10 to 15 minutes early, as there will be health history forms to fill out. Try to be on time. If you are late we will do what we can to see that you get a full appointment, but this cannot be guaranteed. Please consider others and be on time.

What is your cancellation policy?

At Woods Therapeutic Care RMT, we require a minimum of 24 hours notification of a cancellation. If adequate notification is not given, you may be required to pay half of the scheduled appointment cost. If you are running late and able/unable to make it, please call to let your therapist know. 

What methods of payment to you accept?

We accept cash,cheque, e-mail money transfers, and direct billing offered to most insurance companies

Is it alright to get a massage when I am sick with a cold or the flu?

Getting a massage while you are not feeling well is not advised. Massage Increases circulation and as so can also mean circulation of toxins that are already in your system, as an after effect you could temporarily feel worse. It is usually preferable to wait until you are feeling better to receive massage therapy. This also helps in preventing the spreading of the flu or cold. 

Do I have to disclose all my health conditions on the health history form to my massage therapist?

It is best if you can give an accurate picture of your health and injuries on your health history form. This enables your therapist to design the most appropriate and effective treatment for you. Leaving out important information could be detrimental to your treatment and/or cause harm to yourself/others. (Eg. Leaving out that have a contagious virus would cause those in contact the risk of contracting said virus) 

What do I wear during a massage therapy treatment?

You are asked to undress to your level of comfort. Most people undress fully, some choose to leave underwear on and some leave on most clothing, until they become comfortable with massage and their massage therapist.

After my appointment, is there anything specific I need to have on hand or anything else specific I should do?

An Epsom salt bath is recommended to soothe muscles, and enhance the benefits of the massage. It will help alleviate stiffness you may feel the next day, and it is also recommended for use after workouts for the same reason. Make sure to drink water to keep your tissues hydrated as you take the bath and even afterwards. 

What to Expect During Your Treatment:

• Upon arrival you will fill out a health history and consent form.

• The therapist will speak with you to determine the right kind of massage techniques for you and your condition. They will notify you of what areas they will be treating and ask for your permission to proceed with the treatment.

• The therapist will conduct a physical examination, focused on your main complaints.

• When it is time for your treatment, the therapist will explain how to get onto the table. You will be left in privacy to undress and get onto the table. You can remove whatever articles of clothing you are comfortable with.

• During the massage your therapist will regularly check in with you on the pressure and your level of comfort. If you are ever uncomfortable, please notify your therapist immediately. Communication is key, your therapist will not be able to tell how you are feeling unless you let them know. 

• After your treatment you will be instructed on how to get up, off the treatment table and left to dress in private. Depending on the treatment your therapist may give you exercises to do at home, to help progress you towards recovery. Doing these exercises/ homecare is a vital portion of your duty to recovery and not putting effort into them, may result in a delayed recovery time.